Resolving a faulty hardware problem: If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component.
You should run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's manual for your computer. Resolving a faulty system service problem: Disable the service and confirm that this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. This option is most effective when only one driver or service is added at a time.
Resolving an antivirus software problem: Disable the program and confirm that this resolves the error. If it does, contact the manufacturer of the program about a possible update. You must restart the system before the disk scan begins on a system partition.
Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Disabling memory caching of the BIOS might also resolve it.
If you could give the Blue Screen info that would help. Such as the BCC and the other 4 entries on the lower left. Stop: 0x oxoooooooo oxoooooooo oxooooooooo oxoooooooo tcpip. Does not tell all the possible driver issues. Also run CheckDisk so we can rule out corruption as much as possible. Manually look at manufacturer's sites for drivers - and Device Maker's sites. Was this reply helpful? Yes No. Sorry this didn't help.
Thanks for your feedback. Thank you Minidump files at SkyDrive. This thread is locked. Posted 07 January - AM. Attached Files Reply to quoted posts Clear. Downloads View all categories Upload file New files since last visit Files from past 7 days. Members Status Updates. Register now! Username or email:. BlueScreenView automatically locate the drivers appeared in the crash dump, and extract their version resource information, including product name, file version, company, and file description.
Be aware that on Windows 10, some of the created MiniDump files might be empty and BlueScreenView will not display them. In order to start using it, simply run the executable file - BlueScreenView. Bug Check String: The crash error string. This error string is determined according to the Bug Check Code, and it's also displayed in the blue screen window of Windows. Bug Check Code: The bug check code, as displayed in the blue screen window. Caused By Driver: The driver that probably caused this crash.
BlueScreenView tries to locate the right driver or module that caused the blue screen by looking inside the crash stack. File Description: The file description of the driver that probably caused this crash. This information is loaded from the version resource of the driver. Product Name: The product name of the driver that probably caused this crash.
Company: The company name of the driver that probably caused this crash. File Version: The file version of the driver that probably caused this crash. Crash Address: The memory address that the crash occurred. Stack Address 1 - 3: The last 3 addresses found in the call stack.
Be aware that in some crashes, these values will be empty. Also, the stack addresses list is currently not supported for bit crashes. From Address: First memory address of this driver. To Address: Last memory address of this driver. Size: Driver size in memory. Time Stamp: Time stamp of this driver. Product Name: Product name of this driver, loaded from the version resource of the driver. File Description: File description of this driver, loaded from the version resource of the driver.
File Version: File version of this driver, loaded from the version resource of the driver.
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